Seven things I’ve learned while buying wine online during the pandemic
Buying wine online during the pandemic has not necessarily been difficult. Aggravating in many ways, certainly, and especially for anyone who likes to visit wine shops. Virtual shopping is just not the same as holding a bottle in your hand and waving at the employee in the next aisle.
Having said that, there’s something to be said for buying wine at the keyboard instead of masking up and braving a retailer in a state where not everyone believes in science. So, seven things I’ve learned to make buying wine on-line easier during the pandemic:
• Retailer websites are what they are, and that isn’t Amazon – and there’s nothing you can do about it. When the pandemic started, several analysts told me that most retailer e-services weren’t prepared to handle the traffic they would soon get. So when national e-tailer Wine.com has to apologize because it’s having trouble filling orders, imagine how much trouble smaller retailers are having. Consider one Dallas retail site advertising 15 wines for $15 or less – three of which cost more than $15.
• Pricing is all over the place. The La Vieille Ferme French rose, long a Wine Curmudgeon staple, costs $8.99 on Wine.com and at Whole Foods; $6.99 at Total Wine; $14.99 for 1.5 liters, the equivalent of two bottles, at Kroger via Instacart; $8.95 at Central Market, the Texas version of Whole Foods; and $7.34 at Spec’s, Texas biggest retailers (but it isn’t for sale on Spec’s via Instacart).
• Bookmark the LCBO website – the government owned retailer for Canada’s Ontario province. It includes alcohol levels, something many retail websites don’t list. Because they don’t, I’ve bought too many whites and roses at 14 ½ percent, which is not what I want in a white or rose.
• Scores and winespeak dominate, which does most of us – since we aren’t looking for trophy wines – no good. How about a wine that “expresses citrus and floral notes reminiscent of hawthorn and vine flower. “ Oh yeah, hawthorn and vine flower. On the other hand, I’ve had decent luck with the star ratings on Wine.com; less than 4, and I know to stay away.
Where’s the wine?
• Availability is just as goofy as pricing, and not just for the wine made with weird grapes that I like. It’s even true for mass market products like the La Vieille. I bought it on Wine.com on Sept. 10, but when I checked the price for this post, about two weeks later, it was sold out. This vanishing act happens on other other retailer sites, large and small. Much of it stems from increased demand, as more of us buy wine online, as well as pandemic-related supply chain problems. Plus, as one retailer told me, they’re keeping less wine in inventory to cut costs. My advice? If you see something you like, buy more than one. No guarantee it will be there next time.
• Given this limit in selection, I’ve been forced to try different wines and different styles. Which has been terrific – who wants to get in a wine drinking rut? That includes a variety of South African wines, several from the New World, and even Italian sparkling.
• If the site doesn’t list a vintage, good luck – and many don’t. I’ve had wines as old as 2013 dumped on me, with not unexpected results – oxidized, spoiled, or vinegary. In addition, if the e-tailer is out of one vintage, it will substitute another (check the fine print on the site, which says whether they do this). That’s a problem when I’m buying a 2019 to review and get a 2016 instead. Hence, I’ve started leaving notes, specifying which vintages I’ll take, Otherwise, I tell them to skip that wine.
Finally, make sure to uncheck all the “We’re going to send you e-mails, e-mails, and more e-mails” boxes in the permissions in your account. Otherwise, you’ll spend more time deleting email than buying wine. And, no, Instacart, I don’t want to rate my delivery experience with Eric, no matter how many times you ask me.
More about buying wine online:
• Is the coronavirus pandemic the beginning of changes to the three-tier system?
• The buying wine on-line checklist
• Winecast 45: DCanter’s Michael Warner and wine retail trends during the duration