Add American Airlines wine to the joys of post-modern airline service
Dear American Airlines:
Charging $30 to check a bag requires chutzpah. Making your seats smaller to cram in more people so they can pay $30 to check a bag is chutzpah taken to the next level of chutzpah. But you know what may be worse? Paying $9 a glass for American Airlines wine.
It’s one thing to pay $9 for a glass of wine in a restaurant, even if it’s marked up four times and it wasn’t that much of a wine to begin with. At least it’s in a restaurant, where there’s food and a table and someone waiting on you and a glass for the wine and maybe even a comfortable chair. Which, of course, is the exact opposite of post-modern airline service.
Your three $9 wines – a red blend, a rose, and a sauvignon blanc – are apparently private label. I couldn’t find the wines listed for sale anywhere, including Wine-searcher and CellarTracker. Hence, the wine likely costs you about $2 a glass – a markup to delight even the most markup-conscious restaurateur.
And none of this takes into account the quality of American Airlines wine. There were a scattering of reviews on Vivino; the rose write-up (3 stars out of 5, which translates to a 60- to 70-point wine for those who care about that sort of thing) didn’t fill me with confidence: “However, the finish has a lot of steel/metallic elements … quite abrasive.” Yummy, huh?
The other thing that’s annoying? You serve real beer, including Fat Tire and Goose Island. What did the beer drinkers do to deserve that? Do you think they’re better than wine drinkers? Or smarter in some way?
And yes, I understand you can do this. In our “unregulated, nuts to the customer because we’re an oligopoly and there’s nothing you can do about it post-modern airline world,” you can charge as much as you want, be it for baggage, fares, meals, or wine. But that doesn’t mean I have to like it or drink it. Bring me a Fat Tire, please.
So understand my job is to tell my readers about overpriced wine. I can’t do anything about $30 to check a bag, but I can do something about this.
Yours in the battle against overpriced wine,
The Wine Curmudgeon